HBC Spreads The Know-How: Working With Others To Improve Rural Connectivity

For episode 302 of the Community Broadband Bits podcast, Christopher carries on his conversation with Gary Evans, retired President and CEO of Hiawatha Broadband Communications (HBC), an independent ISP in Minnesota. This is the second opportunity for Christopher and Gary to talk about HBC’s historical role in bringing high-quality connectivity to rural areas. Be sure to listen to episode 297, when Gary and Christopher concentrate on the history of the company.

In this conversation, Gary and Christopher focus on the idea of connecting smaller communities in order to bring high-quality connectivity to America beyond its urban centers. As part of the conversation, they discuss how HBC has worked with other systems, including networks in places like Monticello, North St. Paul, and Renville and Sibley Counties in Minnesota, Wisconsin providers, and Burlington, Vermont. There have been some rough patches along with some great successes and Gary addresses both. He talks about connections he’s made, lessons he’s learned, and partnership approaches that work.

Gary also dedicates a few moments to his time and the great work done by the Blandin Foundation, one of Minnesota’s most active organizations to bring better Internet access an adoption to Greater Minnesota.

We want to preserve Gary’s experiences and advice, so once again we kept this episode longer than most; it runs about 53 minutes.

You can play the show on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Read the transcript for this show here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Reinventing Burlington Telecom – Community Broadband Bits Podcast 283

We're continuing the interviews Christopher conducted while at the November Broadband Communities Economic Development Conference in Atlanta; this week, he's talking with Stephen Barraclough, General Manager for Burlington Telecom (BT) in Vermont. Stephen has worked diligently to reinvigorate and preserve the publicly owned network that, regardless of troubles, has been popular with subscribers.Christopher and Stephen had their conversation prior to the November 27th Burlington City Council meeting when Councilors voted to sell the asset to Schurz Communications and ZRF Partners. The vote came after a long and arduous process that dragged on the community. Details of the agreement were still being negotiated when we published this podcast. Read more about the history of BT here.Stephen and Christopher talk about what it was like when Stephen took the helm of the network. At the time, there were financial difficulties caused by a prior Mayor’s administration, but the community had come to rely on the fiber optic network and wanted to do what they could to preserve it.Stephen describes the problems he faced and how they went about restoring the network step by step. He notes that saving BT was a team effort that involved industry colleagues, employees at BT, the city’s leadership, and the community as a whole. Central to their rebirth was self-reflection as an organization and taking control to set themselves apart from the competition. Christopher and Stephen also talk about other issues, such as BT’s low-income program, customer service, and the effort to retain a public interest philosophy under the expectation of privatization. Stephen sees only opportunity for BT and its subscribers as the community moves forward.This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.Read the transcript for this show here.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.