Wilson Tackles Digital Divide with Pay Ahead Option – Community Broadband Bits Podcast 291

It was just a year ago that we highlighted a nation-leading digital inclusion effort from Wilson’s Greenlight municipal fiber network in North Carolina. That was their fourth time on the podcast, owing to the many ways Wilson has developed in ensuring its fiber network investment is benefiting the community. See also podcast episodes 171, 110, and 70. Will Aycock, General Manager of Greenlight Community Broadband, is back once again to discuss another new program they have developed – a new billing option that unlocks broadband access particularly among low-income households with low credit ratings. Greenlight has developed a pay-ahead option that allows households to pay ahead of connections so their lack of credit will not deter them from accessing the Internet service they may need for education, work, or other uses. It also allows households to more easily pay down past debts – an important approach in dealing with the financial reality of low-income households. We hope to see more municipal networks developing billing options like this to ensure everyone can have the connections they need.Though we focus on that billing approach in our interview, don’t miss the recent developments in Wilson’s ongoing efforts to share the benefits of its network with its neighboring communities, many of whom do not have broadband access. This show is 15 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.Read the transcript for this show here.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Susan Crawford's Road Trip – Community Broadband Bits Podcast 242

Susan Crawford has come back to the podcast to tell us about her recent travels in North Carolina and Tennessee, talking to people on the ground that have already built fiber-optic networks or are in the midst of figuring out how to get them deployed.Susan is a professor at Harvard Law, the author of The Responsive City: Engaging Communities Through Data-Smart Governance and Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age, and a champion for universal high quality Internet access.We have an informal discussion that ranges from what is happening on the ground in North Carolina and Tennessee to the role of federal policy to why Susan feels that municipal wholesale approaches are important to ensuring we have better Internet access.It was a real treat to have Susan back on the show and to just have a discussion about many of the issues that don't always come up in more formal presentations or media interviews. We hope you enjoy it! Susan was previously on episode 125 and episode 29.Read the transcript for the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 21 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Break the Bans for the music. The song is Escape and is licensed under a Creative Commons Attribution (3.0) license.

Wilson Greenlight, Public Housing Authority Solve Access Gap – Community Broadband Bits Episode 236

From our research, we believe the municipal fiber-optic network in Wilson, North Carolina, has the best low-income Internet access program in the nation. Called Greenlight, the fiber network has led to job growth and been a financial success. And now it also offers $10 per month 50 Mbps symmetrical Internet access to those living in housing units owned by the public housing authority.Greenlight General Manager Will Aycock is back again to tell us about this program and is joined by two additional guests: CEO and President Kelly Vick from the Wilson Housing Authority and Wilson Communications and Marketing Director Rebecca Agner. We discuss how the program was created, how it is funded, and how it is impacting the community in addition to public reaction to it. Wilson continues to set a higher bar for what a community can expect when it builds its own network and seeks creative ways to improve opportunity for its businesses and residents.Read the transcript for this show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 23 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

Pinetops Threatened by Hurricane and NC Legislature – Community Broadband Bits Podcast 226

Pinetops, a town of about 1,300 outside Wilson, North Carolina, is suffering a double calamity as Hurricane Matthew has left floods and incredible damage in its wake. Less natural but no less frustrating is the unforced error by the North Carolina Legislature in effectively prohibiting municipal broadband networks.This week, we have a doubleheader interview with Will Aycock, the General Manager of Wilson's fiber-optic Greenlight service, and Suzanne Coker Craig, a local business owner and town council member. They talk discuss the devastation from the hurricane and the threat from the town's only broadband provider being forced to leave town by an ill-conceived state statute.We often talk about how important modern Internet networks are, but the Pinetops reaction to this storm is a stirring reminder of how true that is. Whether it was as the hurricane approached, hit, or left town, local leadership had to continue fighting to retain Wilson's Internet service because it is that important to them.Fortunately, Wilson has announced that it will not cut off Pinetops as expected. Instead, it will offer free service, which is not prohibited by current law. Wilson is generously giving the state six months to fix the law so Pinetops is not economically harmed by losing high quality Internet access.Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 28 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is “Bodacious.”

Wilson Business Thrives With Muni Fiber Network – Community Broadband Bits Podcast 171

When Wilson decided to build its municipal fiber network in North Carolina, it found a strong opponent in Tina Mooring, store manager of Computer Central. One of the local business' sources of revenue was connecting people to the Internet and they were fearful that they would lose customers to what became Greenlight, the municipal fiber network that delivered the first 100 Mbps citywide service in the state and later the first citywide gig as well.

As we noted in a post in August, Computer Central became a strong supporter of Greenlight and now believes that Computer Central would be best served by allowing Wilson's municipal fiber to expand to nearby communities.

In this week's Community Broadband [no-glossary]Bits[/no-glossary], Tina Mooring gives us the background and reasoning for this interesting change of heart. This is a short interview, but we hope to see more of these collaborations and partnerships in other communities, where local businesses can use municipal fiber networks to sell business-to-business services.

Read the transcript from this episode here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 10 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is “Raise Your Hands.”

Understanding the Wilson and Chattanooga FCC Petitions – Community Broadband Bits Podcast 110

Given the exciting development of the FCC opening comment on petitions from Wilson, NC and Chattanooga, TN to restore local authority to their states, Lisa and I decided to take over this week's podcast of Community Broadband [no-glossary]Bits[/no-glossary].

We talk about the petitions, some background, and interview Will Aycock from Wilson's Greenlight Gigabit Network and Danna Bailey from Chattanooga's EPB Fiber network.

We finish with some instructions on how you can comment on the record. The Coalition for Local Internet Choice also has commenting instructions and some sample comments.

Read a transcript of this show, episode 110, courtesy of Jeff Hoel.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 22 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Waylon Thornton for the music, licensed using Creative Commons. The song is “Bronco Romp.”

Wilson's Greenlight Leads North Carolina in Connectivity: Community Broadband Bits Episode #70

Greenlight, a muni FTTH network in eastern North Carolina's city of Wilson, is proving to be a powerful tool in attracting new residents and businesses. We spoke with General Manager Will Aycock about the network and how it has benefited the community.

Our interview covers a number of subjects, including how the network is attracting new residents to the area and helping businesses to be more competitive in part by providing an incredibly reliable product – more than five years without an outage to its major commercial subscribers.

The schools in the entire County are connected, allowing them to take advantage of all major technological innovations. First responders, especially fire fighters, are better able to train and respond to incidents because of benefits from the fiber network. All this and more in the audio below.

We previously published a case study of Wilson's Greenlight and also wrote about how Time Warner Cable responded to the network by lobbying for a law to make sure no other community could copy Wilson. And last year, we interviewed Catharine Rice about that law in episode 5 of this series.

Read the transcript of this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 18 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Mudhoney for the music, licensed using Creative Commons.