Mapping Monopolies and Making Recommendations – Community Broadband Bits Podcast 317

If you haven’t already taken a look at our most recent report, now is your chance to get some insight before you download it and dive in. Profiles of Monopoly: Big Cable and Telecom, written by our Hannah Trostle, recently left ILSR to attend grad school, and Christopher Mitchell, transforms FCC Form 477 data into a series of maps that reveal a sad state of competition in the U.S. broadband market. For episode 317 of the podcast, Hannah and Christopher discuss the report and the main findings.

Download the report here.

Hannah and Christopher provide more insight into the main findings of the report, which analyzes where competition exists and where large national providers fail to invest. The result ultimately creates densely populated areas with more competition for broadband (as defined by the FCC) than rural areas. Due to their de facto monopolies, the top national providers capture huge segments of the population.

Hannah and Christopher also talk about the quality of the Form 477 data and the need for better benchmarks, we learn about why Hannah and Christopher felt that it was time to take the data and turn it into a visual story. You’ll learn more about their methodology in developing the maps and their analysis. Hannah, who created the maps that make the foundation of the report, shares some of the surprises she discovered. The two talk about the Connect America Fund and the policies behind the program and how the results have aggravated lack of broadband in rural America and how cooperatives are picking up the slack where big corporate ISPs are failing rural America.

If you want to learn more about how cooperatives are running circles around the big ISPs in rural areas, download our 2017 report, Cooperatives Fiberize Rural America: A Trusted Model for the Internet Era.

Read the transcript of the show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 37 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Wireless And Wired; US Internet Knows Both – Community Broadband Bits 301

Deploying, maintaining, and operating a wireless network is easy, right? You just put up your equipment, sign up subscribers, and start raking in the dough, right? Not even close, says Travis Carter, one of the co-founders of US Internet and our guest for episode 301 of the Community Broadband Bits podcast. He should know — he’s deployed both wireless and fiber networks in Minneapolis.

In this episode, we get an update on US Internet’s progress on its fiber deployment. Travis also compares what it’s like to own, maintain, and operate each type of network. There are pros and cons of each and each is better suited for different environments and situations.

Travis and Christopher also talk about some of the marketing approaches that US Internet use after being in business for several years and determining what works in the Minneapolis market. He describes how a local company can compete against the big national ISPs by giving subscribers a good product, maintaining good customer service, and keeping an eye on long-term goals.

Learn more about US Internet in episode 194 of the Community Broadband Bits podcast.

This show is 34 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Organizing For a Community Network, Against Big Cable – Community Broadband Bits Podcast 282

Fort Collins, like more than 100 communities in Colorado, had already opted out of the state law that requires a referendum prior to a city or county investing in an Internet network, even with a partner. But it went back to another referendum a few weeks ago to amend its city charter to create a telecommunications utility (though it has not yet decided whether it will partner or operate its own network). After years of sitting out referenda fights in Colorado, Comcast got back involved in a big way, spreading money across the Chamber of Commerce and an astroturf group to oppose the referendum. And just like in Scooby-Do, they would have gotten away with it… but for local grassroots organizing. We have a special second podcast this week because we didn't want to wait any longer than necessary to get this one out in the midst of frustration around the FCC bulldozing network neutrality. Glen Akins and and Colin Garfield were both campaign leads for the Fort Collins Citizens' Broadband Committee. They share important insights to organizing around broadband Internet access and a strategy for success against hard odds. They had very little experience organizing and were up against a cable industry willing to spend more than $450,000 to defeat them, setting a record in Fort Collins elections. For people who feel frustrated by the federal government handing Internet access regulation to the big monopolies, Glen and Colin offer hope and a roadmap for better Internet access. All of our Fort Collins covereage is here. This is a previous interview with the Mayor of Fort Collins. Read the transcript for this show here.This show is 27 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.Want to hear more from Glen and Colin? They recently spoke with Robert Bell from the Intelligent Community Forum on their podcast, The Passing of 2B – A conversation with Glen Akins and Colin Garfield of Fort Collins, Colorado.

The Cable UnBundling Challenge – Community Broadband Bits Podcast 241

One of the most recurring complaints about cable television is the bundles – people resent having to pay for channels that they do not watch. Especially when those cable prices go up consistently. The cable companies tend to absorb most of the blame and anger for this model, but they aren't entirely responsible.To explain how the cable industry works, Public Knowledge Senior Counsel John Bergmayer joins us for Episode 241 of the Community Broadband Bits podcast. We talk about overlapping monopolies, market power, and how the cable companies themselves are somewhat imprisoned by content owners. As fits with our focus, we also talk specifically about how smaller firms (which includes all municipal networks) are particularly harmed by the status quo and even more harmed by the ongoing consolidation of the largest cable companies becuase they then have far greater negotiating power. Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 30 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

The Deep History of Chattanooga's Fiber Network – Community Broadband Bits Podcast 230

In a break from our traditional format of 20-30 minutes (or so), we have a special in-depth interview this week with Harold Depriest, the former CEO and President of Chattanooga's Electric Power Board. He recently retired after 20 incredibly transformative years for both Chattanooga and its municipal electric utility. We talk about the longer history behind Chattanooga's nation-leading fiber network and how the culture of the electric utility had to be changed long before it began offering services to the public. We also talk about the role of public power in building fiber networks.Something we wanted to be clear about – we talk about the timeline of when Chattanooga started to build its network and how that changed later when the federal stimulus efforts decided to make Chattanooga's electric grid the smartest in the nation. This is an important discussion as few understand exactly what the grant was used for and how it impacted the telecommunications side of the utility. But we start with the most important point regarding Chattanooga's fiber network – how it has impacted the community and the pride it has helped residents and businesses to develop. For more information about Chattanooga's efforts, see our report, Broadband at the Speed of Light, and our Chattanooga tag. Read the transcript of the show here.We want your feedback and suggestions for the show – please e-mail us or leave a comment below. This show is 70 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index. Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is “Bodacious.”

Saint Louis Park is Prepared for the Fiber Future – Community Broadband Bits Podcast 219

Saint Louis Park, a compact community along the west side of Minneapolis, has built an impressive fiber network, a conduit system, and several deals with developers to ensure new apartment buildings will allow their tenants to choose among high speed Internet access providers. Chief Information Office Clint Pires joins me for Community Broadband [no-glossary]Bits[/no-glossary] podcast 219.

In one of our longest episodes, we discuss how Saint Louis Park started by partnering with other key entities to start its own fiber network, connecting key anchor institutions. Years later, it partnered with a firm for citywide solar-powered Wi-Fi but that partner failed to perform, leaving the community a bit disheartened, but in no way cowed.

They continued to place conduit in the ground wherever possible and began striking deals with ISPs and landlords that began using the fiber and conduit to improve access for local businesses and residents. And they so impressed our previous podcast guest Travis Carter of US Internet, that he suggested we interview them for this show.

Clint Pires has learned many lessons over the years and now we hope other communities will take his wisdom to heart. Well-managed communities can make smart investments that will save taxpayer dollars and drive investment in better networks.

Read the transcript of the episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 40 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Roller Genoa for the music, licensed using Creative Commons. The song is “Safe and Warm in Hunter's Arms.”

Discussing (Ranting) Consolidation – Community Broadband Bits Episode 209

In celebration of Independence Day, we are focused this week on consolidation and dependence. At the Institute for Local Self-Reliance, we are very focused on independence and believe that the consolidation in the telecommunications industry threatens the independence of communities. We doubt that Comcast or AT&T executives could locate most of the communities they serve on a blank map – and that impacts their investment decisions that threaten the future of communities.

So Lisa Gonzalez and I talk about consolidation in the wake of Google buying Webpass and UC2B's partner iTV-3 selling out to Countrywide Broadband. And we talk about why Westminster's model of public-private partnership is preferable to that of UC2B.

We also discuss where consolidation may not be harmful and how the FCC's order approving the Charter takeover of Time Warner Cable will actually result in much more consolidation rather than new competition.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 18 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Fifes and Drums of the Old Barracks for the music, licensed using Creative Commons. The song is “Cork Hornpipe.”

Meeting the American Cable Association – Community Broadband Bits Podcast Episode 202

The American Cable Association (ACA) represents over 800 small and medium-sized cable companies around the United States, including many municipal cable and fiber-optic networks. This week, we talk with ACA President and CEO Matt Polka about what they do and how small cable companies are vastly different from the big companies like Comcast and Charter.

We spoke after it was clear Charter's merger with Time Warner Cable would be approved, but before this article in Ars Technica effectively missed the point of Matt Polka's objection to the competition requirement in the merger. In our interview, we discuss the larger problem – that the federal government consistently puts its thumb on the scale to benefit the biggest cable companies at the expense of smaller ones. Forcing Charter to compete with Comcast would be a far bigger benefit to communities than having it take over small cable networks.

We wrap up with a discussion about how smaller companies, which includes all municipal networks, are disproportionately impacted by regulations that do not distinguish between the biggest providers (that tend to cause the majority of problems) and the smaller providers (that bear the brunt of regulations designed for reigning in the problems caused by the big carriers).

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is “I Know Where You've Been.”

ISP US Internet Gets More Respect Than Rodney Dangerfield – Community Broadband Bits 194

In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband [no-glossary]Bits[/no-glossary] podcast.

We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks.

We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting. Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park.

USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service.

We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us!

Read the transcript from this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is “Player vs. Player.”

Rural Broadband Expansion Ignores Economic Development Potential in Minnesota – Community Broadband Bits Podcast 190

For years, many rural communities suffered from a broadband donut hole problem – the investment in better-than-dial-up was in the population center, leaving a donut of poor access around it. Now policy to reverse that in places like Minnesota is perversely creating the opposite problem, to the detriment of the entire community.

This week on the Community Broadband [no-glossary]Bits[/no-glossary] podcast we welcome back Dan Dorman, Executive Director of the Greater Minnesota Partnership. He is also a former legislator and current small business owner in Greater Minnesota.

We discuss how this problem developed and where we see it happening before our very eyes. Though we focus on Minnesota, this issue is broadly applicable to all states. We also talk about how Comcast lobbyists have cynically manipulated the program to prevent economic development or possible competition, despite the fact that Comcast serves practically no one outside of the metro region.

Lisa Gonzalez and I predicted this problem in our paper from 2014, All Hands On Deck: Minnesota Local Government Models for Expanding Fiber Internet Access. Listen to Dan Dorman's last appearance, episode 136.

The transcript from this episode is available here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 25 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is “Player vs. Player.”