Wireless And Wired; US Internet Knows Both – Community Broadband Bits 301

Deploying, maintaining, and operating a wireless network is easy, right? You just put up your equipment, sign up subscribers, and start raking in the dough, right? Not even close, says Travis Carter, one of the co-founders of US Internet and our guest for episode 301 of the Community Broadband Bits podcast. He should know — he’s deployed both wireless and fiber networks in Minneapolis.

In this episode, we get an update on US Internet’s progress on its fiber deployment. Travis also compares what it’s like to own, maintain, and operate each type of network. There are pros and cons of each and each is better suited for different environments and situations.

Travis and Christopher also talk about some of the marketing approaches that US Internet use after being in business for several years and determining what works in the Minneapolis market. He describes how a local company can compete against the big national ISPs by giving subscribers a good product, maintaining good customer service, and keeping an eye on long-term goals.

Learn more about US Internet in episode 194 of the Community Broadband Bits podcast.

This show is 34 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

Read the transcript for this show here.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Kit Carson Fibers up New Mexico – Community Broadband Bits Podcast 277

The Kit Carson Electric Cooperative serves rural north central New Mexico and has been an early investor in a fiber-optic network that has brought high quality Internet service to a state largely stuck with 90's era DSL from incumbent CenturyLink. Luis Reyes, CEO of Kit Carson, joins us for episode 277 to discuss how the utility is ensuring its members all have high-quality Internet access available and some of the lessons they have learned in building the network. They have seen population growth and a rise in small businesses, especially people who can work from home. One of they key lessons is how to manage sign-ups. They have a significant waiting list, from a combination of greater demand than expected and the challenges of managing the home install process. Finally, we talk about how Kit Carson is working with another local cooperative to expand that high-quality access in New Mexico.Read the transcript for this episode here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Chattanooga Fiber Surpasses Expectations, Offers Lessons – Community Broadband Bits Podcast 257

One of the very many treats at Mountain Connect this year was a keynote from Chattanooga EPB's Director of Fiber Technology, Colman Keane. (Watch it here.) After discussing their remarkable successes, we snagged an interview with him (he was last on the show for episode 175).We discuss whether or not Chattanooga is an appropriate role model for other cities considering a municipal fiber investment and the general viability of citywide approaches in the current market.We also get an update on Chattanooga's financials, their enthusiasm on connecting well over 90,000 subscribers, and how the smart grid deployment is creating tremendous value for both the utility and the wider community.For more about Chattanooga, take a look at our ongoing coverage. We've been following the network and the community since 2009.Read the transcript of the show.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

ISP US Internet Gets More Respect Than Rodney Dangerfield – Community Broadband Bits 194

In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband [no-glossary]Bits[/no-glossary] podcast.

We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks.

We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting. Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park.

USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service.

We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us!

Read the transcript from this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is “Player vs. Player.”

Self-Financed EC Fiber Continues to Grow – Community Broadband Bits Podcast 177

Carole Monroe is back on Community Broadband [no-glossary]Bits[/no-glossary] for Episode 177 this week, to discuss the East Central Vermont Fiber network and its unique financing model. Carole is now the General Manager for EC Fiber. She previously joined us for episode 36 to discuss FastRoads in New Hampshire. And we previously discussed EC Fiber with Leslie Nulty in episode 9. Years later, EC Fiber is approaching 1,200 subscribers in rural Vermont and is growing much more rapidly with some open access dark fiber connections created by the state in a specific effort to enable last mile connectivity. We discuss the impact on the community, how much people in rural regions desire high quality Internet access rather than slow DSL, and also a brief mention of some progress in New Hampshire to expand the Fast Roads network. Read the transcript from this episode here. We want your feedback and suggestions for the show – please e-mail us or leave a comment below. This show is 21 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. You can can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index. Thanks to Arne Huseby for the music, licensed using Creative Commons. The song is “Warm Duck Shuffle.”

Chattanooga Crushes It – Marketing, Technology, and Nearby Communities – Community Broadband Bits Podcast 175

Chattanooga returns to the Community Broadband [no-glossary]Bits[/no-glossary] podcast this week in episode 175 to talk about their 10 Gbps upgrade, the fibervention campaign, TN4Fiber, and having surpassed 75,000 subscribers.

For so much content, we have three guests joining us from Chattanooga's Electric Power Board (the EPB in EPB Fiber): Danna Bailey is the VP of Corporate Communications, Beth Johnson is the Marketing Manager, and Colman Keane is the Director of Fiber Technology.

Danna gives some background on what they are doing in Chattanooga and how excited people in nearby communities are for Chattanooga to bring local Internet choice to SE Tennessee if the state would stop protecting the AT&T, Comcast, and Charter monopolies from competition.

Beth tells us about the Fibervention campaign and how excited people are once they experience the full fiber optic experience powered by a locally-based provider.

And finally, Colman talks tech with us regarding the 10 Gbps platform, branded NextNet. We tried to get a bit more technical for the folks that are very curious about these cutting edge technologies on a passive optical network.

Read the transcript from episode 175 here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 25 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can downlhttp://muninetworks.org/sites/www.muninetworks.org/files/audio/comm-bb-bits-podcast175-danna-bailey-colman-keane-beth-johnson-epb.mp3oad this Mp3 file directly from here.

Thanks to Arne Huseby for the music, licensed using Creative Commons. The song is “Warm Duck Shuffle.”

Longmont Gig Finds Many Takers – Community Broadband Bits Episode 161

The community reaction to Longmont's NextLight gigabit municipal fiber network in Colorado has been dramatic. They are seeing major take rates in the initial neighborhoods, driven in part by the opportunity for a $50/month gigabit connection if you take service within three months of it becoming available in the neighborhood.

This week, Longmont Power & Communications General Manager Tom Roiniotis joins us to tell us more about their approach and how the community has responded, including a block party celebrating freedom from a well-known monopoly.

We discuss how they have connect the schools, the history of the network, and how incumbent providers are reacting. Along the way, I make a case for why what Longmont is doing is substantially different from the upgrades that CenturyLink and Comcast are making in some areas. See our other stories about Longmont here.

Read the transcript from this discussion here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 24 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is “Raise Your Hands.”

Rural Utilities Building Broadband Networks – Community Broadband Bits Podcast Episode 109

If you have doubts that we can or will connect rural America with high quality Internet connections, listen to our show today. Alyssa Clemsen-Roberts, the Industry Affairs Manager at the Utilities Telecom Council, joins me to talk about how utilities are investing in the Internet connections that their communities need.

Many of these utilities are providing great connections, meaning that some of the folks living in rural America have better — faster and more affordable — Internet access than residents of San Francisco and New York City.

We discuss the demand for better Internet access and the incredible take rates resulting from investment in some of the communities that rural electric cooperatives are serving.

UTC has a been a strong ally of our efforts to prevent states from revoking local authority to build community networks. Within UTC, the Rural Broadband Council is an independent operating unit.

Read a transcript of this show, courtesy of Jeff Hoel.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 17 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Waylon Thornton for the music, licensed using Creative Commons. The song is “Bronco Romp.”

Cedar Falls Shows Long Term Muni Network Success: Community Broadband Bits Episode #75

Cedar Falls Utilities operates one of the oldest community owned networks in the nation. It started as a cable network in the 90's, upgraded to FTTH recently, and this year began offering the first citywide gigabit service in Iowa. CFU Communication Sales Manager Kent Halder and Network Services Manager Rob Houlihan join me for Community Broadband [no-glossary]Bits[/no-glossary] podcast 75.

We discuss why Cedar Falls Utilities decided to add cable to their lineup originally and how it has achieved the incrediblely high take rates it maintains.

We also discuss the importance of reliability for municipal network and why they decided to transition directly to a FTTH plant rather than just upgraded to DOCSIS 3 on their cable system. Finally, we discuss its expansion into the rural areas just outside of town.

Read all of our coverage of Cedar Falls on MuniNetworks.org.

Read the transcript of our discussion here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Haggard Beat for the music, licensed using Creative Commons.