Santa Cruz County Moving Beyond Incumbent Inaction – Community Broadband Bits 295

When community leaders in Santa Cruz County, California, decided to take steps to spur economic development, they knew they needed to improve local connectivity. For episode 295 of the Community Broadband Bits podcast, Policy Analyst Patrick Mulhearn from County Supervisor Zach Friend’s office talks with Christopher this week about the steps they’ve taken and their plans.Santa Cruz County is a blend of beach activity, relaxing natural destinations, and inland rural areas. Silicon Valley is nearby and people who work in the tech industry live in the city of Santa Cruz or the rural areas around it and commute to work. Unfortunately, national providers have not kept up with high quality connectivity throughout the county. As is often the case, the incumbent providers have concentrated their efforts on specific areas, leaving rural Santa Cruz County behind. Patrick and Christopher discuss how the county took steps to accommodate the big ISPs and what happened next. They also talk about how some people in rural areas have taken steps to solve their problems despite the lack of action by incumbents and what county officials have in mind for the future.Read the transcript for this show here.This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Small Cells, Fiber, and Local Governments – Community Broadband Bits Podcast 239

After last week's podcast on Lincoln and its small cell policy, we wanted to offer a longer discussion about small cell wireless technology and the policy around it. Crown Castle is a firm focused on enabling wireless solutions and Acquisitions Manager in Corporate Development Strategy Duffy Newman joins us for episode 239 of the Community Broadband Bits podcast.We explore what small cells are and how important they are to the future of improved wireless access. These devices are usually connected by fiber and allow an existing wireless service to improve bandwidth and reliability. Duffy offers the example of Philadelphia during the Pope's visit as a particularly good example of small cells in action. We also talk about local governments and the role they can play in enabling this technology and why it is important to have each node connected by fiber. Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 27 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

City of Lincoln Conduit Spurs FTTH, School Network Innovation – Community Broadband Bits Podcast 228

When we last spoke to people from Lincoln, Nebraska, about their innovative conduit program to improve Internet access, we focused on how they had done it – Conduits Lead to Competition, podcast 182. For this week and episode 228 of the Community Broadband Bits podcast, we focus more on the community benefits their approach has led to.We are once again joined by David Young, Fiber Infrastructure and Right of Way Manager in the Public Works Department. We offer a shorter background about the history of the project before focusing on the franchise they developed with local ISP Allo. Allo is building citywide Fiber-to-the-Home and has agreed to provision 15 VLANs at every endpoint. We talk about what that means and implications for schools specifically.We also touch on permitting issues for local governments and David explains his philosophy on how to speak to the community about potential projects in an engaging manner.Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is “Bodacious.”

ISP US Internet Gets More Respect Than Rodney Dangerfield – Community Broadband Bits 194

In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband [no-glossary]Bits[/no-glossary] podcast.

We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks.

We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting. Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park.

USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service.

We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us!

Read the transcript from this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 30 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is “Player vs. Player.”