Category: low-income

A Monkeybrainey Plan to Improve Connectivity in San Francisco Public Housing – Community Broadband Bits Podcast 319

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Communities who want the best for their citizens typically recognize the importance of digital equity and often take steps to develop digital inclusion programs. Last year on the podcast, we invited folks from the ISP Monkeybrains to explain how they were working with the city of San Francisco to develop a way to provide high-speed connectivity to residents living in several public housing facilities. We decided it was time to share the details of their model so other communities could consider their approach as a workable plan. Our summer Public Policy Intern Hannah Rank took on the task of writing a detailed report about the project. This week, she sat down with Christopher to offer a preview of what she’s learned.

In addition to an outline about the history of ISP Monkebrains and where they obtained additional funding for the project, Christopher and Hannah discuss the pros and cons of the California Advanced Services Fund (CASF). They discuss how a smart digital inclusion program as part of such a plan to offer broadband to lower-income households can help those enrolled and help keep overall costs down. Be sure to look for the release of our report this fall to learn more details about how San Francisco and Monkeybrains are bringing better connectivity to public housing to help residents participate in the digital economy. Until then, you can learn more about Monkeybrains and the plan by listening to episode 264 of the podcast.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 32 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Read the transcript of the show here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Arlington Expands Internet Access for Low-Income Households – Community Broadband Bits Podcast 293

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In Virginia, Arlington has found new ways to use its municipal network to reduce the digital divide. Katie Cristol, Chair of the Arlington County Board, and Jack Belcher, County Chief Information Officer, join us for episode 293 of the Community Broadband Bits podcast to explain what they are doing.We discuss how a new residential development, Arlington Mill, will feature affordable Internet access delivered via Wi-Fi for low-income families. It was financed in part with Tax Increment Financing and required a collaboration between multiple departments to create.We discuss the challenge of creating such collaborations as well as some of the other benefits the ConnectArlington project has delivered.Remember to check out our interveiw with Belcher from 2014 for episode 97 of the podcast, when we discussed the decision to begin offering connectivity to local businesses.Read the transcript for this show here.This show is 27 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Wilson Tackles Digital Divide with Pay Ahead Option – Community Broadband Bits Podcast 291

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It was just a year ago that we highlighted a nation-leading digital inclusion effort from Wilson’s Greenlight municipal fiber network in North Carolina. That was their fourth time on the podcast, owing to the many ways Wilson has developed in ensuring its fiber network investment is benefiting the community. See also podcast episodes 171, 110, and 70. Will Aycock, General Manager of Greenlight Community Broadband, is back once again to discuss another new program they have developed – a new billing option that unlocks broadband access particularly among low-income households with low credit ratings. Greenlight has developed a pay-ahead option that allows households to pay ahead of connections so their lack of credit will not deter them from accessing the Internet service they may need for education, work, or other uses. It also allows households to more easily pay down past debts – an important approach in dealing with the financial reality of low-income households. We hope to see more municipal networks developing billing options like this to ensure everyone can have the connections they need.Though we focus on that billing approach in our interview, don’t miss the recent developments in Wilson’s ongoing efforts to share the benefits of its network with its neighboring communities, many of whom do not have broadband access. This show is 15 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.Read the transcript for this show here.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Wrestling With Redlining in Cleveland, Lessons For All

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Early last year, Connect Your Community and the National Digital Inclusion Alliance released a well-researched and compelling case that AT&T had engaged in digital redlining of Cleveland, refusing to upgrade Internet access to neighborhoods with high poverty rates. In episode 290 of the Community Broadband Bits podcast, we check in to learn more and discuss key lessons.Angela Siefer, executive director of NDIA, and Bill Callahan, President and Director of Connect Your Community in Cleveland, explore what is happening both in Cleveland and other metro centers where low-income residents are often over-paying for services far slower than are available in higher-income neighborhoods.This discussion covers important ground, not just describing the problem but discussing how the easiest solution (forcing AT&T to upgrade areas it has neglected) is not sufficient. Also, there is sports talk at the beginning but then the host gets himself under control and focuses on what is important in this conversation. This show is 35 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.Read the transcript for this show here.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Reinventing Burlington Telecom – Community Broadband Bits Podcast 283

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We're continuing the interviews Christopher conducted while at the November Broadband Communities Economic Development Conference in Atlanta; this week, he's talking with Stephen Barraclough, General Manager for Burlington Telecom (BT) in Vermont. Stephen has worked diligently to reinvigorate and preserve the publicly owned network that, regardless of troubles, has been popular with subscribers.Christopher and Stephen had their conversation prior to the November 27th Burlington City Council meeting when Councilors voted to sell the asset to Schurz Communications and ZRF Partners. The vote came after a long and arduous process that dragged on the community. Details of the agreement were still being negotiated when we published this podcast. Read more about the history of BT here.Stephen and Christopher talk about what it was like when Stephen took the helm of the network. At the time, there were financial difficulties caused by a prior Mayor’s administration, but the community had come to rely on the fiber optic network and wanted to do what they could to preserve it.Stephen describes the problems he faced and how they went about restoring the network step by step. He notes that saving BT was a team effort that involved industry colleagues, employees at BT, the city’s leadership, and the community as a whole. Central to their rebirth was self-reflection as an organization and taking control to set themselves apart from the competition. Christopher and Stephen also talk about other issues, such as BT’s low-income program, customer service, and the effort to retain a public interest philosophy under the expectation of privatization. Stephen sees only opportunity for BT and its subscribers as the community moves forward.This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.Read the transcript for this show here.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Another Perspective on Policy From American Action Forum – Community Broadband Bits Podcast 281

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Christopher went to Atlanta for the Broadband Communities Economic Development Conference in early November, and while he was there, he touched base with this week’s guest Will Rinehart. Will is the Director of Technology and Innovation Policy at the American Action Forum, a DC nonprofit organization that’s been around since 2009.Will and Christopher don’t always see eye to eye on issues that affect telecommunications and broadband policy, but both agree that it’s important to have spirited debate to share perspectives. Only by examining issues from different sides can we craft policy that creates lasting benefits.In this interview, Will describes his organization and his work there. Chris and Will look at compelling issues such as ISP competition, government regulations, and how the FCC’s 2015 upgraded definition of broadband has reverberated in the market. The two get into franchising and ubiquitous broadband, local authority, and connectivity in rural America. It’s a spirited discussion chock-full of issues.You can tweet to Will, he’s @WillRinehart on Twitter.Read the transcript for this show here.This show is 30 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Connecting San Francisco Low-Income Housing with Monkey Brains – Community Broadband Bits Podcast 264

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After we saw April Glaser's article on a local San Francisco ISP connecting low-income housing to high-quality Internet access, we knew we wanted to learn more. Preston Rhea is the Senior Field Engineer for Monkey Brains and someone we knew from his work with the Open Technology Institute at New America. He joins us with Mason Carroll, Lead Engineer for Monkey Brains, to explain what they are doing in Hunters Point and more broadly across San Francisco.Monkey Brains delivers Internet access primarily via high-capacity fixed-wireless links to buildings with multiple tenants. Working with the San Francisco Housing Development Corporation, they are delivering gigabit access to low-income housing units at Hunters Point. Preston and Mason discuss the process, the challenges, the long-term plan, and more. In particular, they discuss why good wiring in each building is important for ensuring high-quality access to each household rather than just relying on common Wi-Fi access points around the buildings. Silicon Beat also covered this story.Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

NYC Works With Grassroots for Low-Income Access – Community Broadband Bits Podcast 254

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Some time ago, when speaking with Joshua Breitbart, the Senior Advisor for Broadband to the New York City CTO Miguel Gamiño, he mentioned to me that any subset of the issues they face with regard to improving Internet access in New York City is itself a massive issue. Joshua joins us to elaborate on that challenge and an exciting project that points to the way to solving some of their problems on episode 254 of the Community Broadband Bits podcast. We talk about Queensbridge Connected, a partnership to ensure people living in low-income housing have access to broadband Internet connections. We also discuss how their responsibility does not end merely with making Wi-Fi available, but actually helping people be prepared to use the connection safely.Joshua offers an important perspective on the challenges in large urban areas to make sure policy is fully responsive to local needs by ensuring residents are a part of the process and solution. Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 21 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Wilson Greenlight, Public Housing Authority Solve Access Gap – Community Broadband Bits Episode 236

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From our research, we believe the municipal fiber-optic network in Wilson, North Carolina, has the best low-income Internet access program in the nation. Called Greenlight, the fiber network has led to job growth and been a financial success. And now it also offers $10 per month 50 Mbps symmetrical Internet access to those living in housing units owned by the public housing authority.Greenlight General Manager Will Aycock is back again to tell us about this program and is joined by two additional guests: CEO and President Kelly Vick from the Wilson Housing Authority and Wilson Communications and Marketing Director Rebecca Agner. We discuss how the program was created, how it is funded, and how it is impacting the community in addition to public reaction to it. Wilson continues to set a higher bar for what a community can expect when it builds its own network and seeks creative ways to improve opportunity for its businesses and residents.Read the transcript for this show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 23 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.

One Touch Make Ready and Wireless Innovation in Louisville – Community Broadband Bits Podcast 193

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When we asked Ted Smith, Chief Innovation Officer of Louisville, Kentucky, to join us for episode 193 of the Community Broadband [no-glossary]Bits[/no-glossary] Bits podcast, we expected to talk about the one touch make ready policy they had enacted (and AT&T has since sued to stop). We did, but we ended with a focus on how networking is already improving the city.

We start off by focusing on the problem of adding new fiber networks to existing poles (many of which are owned by telephone company incumbents that are not particularly inclined to make life easy for new competitors). One touch make ready simplifies the process, resulting in many benefits for communities in addition to lowering the cost to build new networks. We explore that topic to start.

But at the end of the discussion, Ted and I discuss what Susan Crawford has termed a responsive city approach – Louisville is using all kinds of network attached devices to improve city services in some of the lowest income neighborhoods.

Read the transcript from this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 26 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this Mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is “Player vs. Player.”