Category: services

Chattanooga Fiber Surpasses Expectations, Offers Lessons – Community Broadband Bits Podcast 257

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One of the very many treats at Mountain Connect this year was a keynote from Chattanooga EPB's Director of Fiber Technology, Colman Keane. (Watch it here.) After discussing their remarkable successes, we snagged an interview with him (he was last on the show for episode 175).We discuss whether or not Chattanooga is an appropriate role model for other cities considering a municipal fiber investment and the general viability of citywide approaches in the current market.We also get an update on Chattanooga's financials, their enthusiasm on connecting well over 90,000 subscribers, and how the smart grid deployment is creating tremendous value for both the utility and the wider community.For more about Chattanooga, take a look at our ongoing coverage. We've been following the network and the community since 2009.Read the transcript of the show.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 23 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

LanCity Connect Partnership Brings Gig to Southeast Pennsylvania – Community Broadband Bits Podcast 248

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Located in southeast Pennsylvania, Lancaster will soon have some of the fastest Internet access in the entire state due to its partnership with a local telecommunications firm, MAW Communications. We reported on many details about this approach here, but Community Broadband Bits podcast episode 248 offers an in-depth look.Lancaster Business Administrator Patrick Hopkins and MAW Communications Operations Director Brian Kelly joined me to talk about the history of their partnership and the next big step: a citywide gigabit fiber-optic network. We also talk about the risks to the public sector from trusting a private company with essential infrastructure and the potential challenges for a private sector company to work with a local government. Both sides are going into this arrangement with their eyes wide open and offer tips for what others should consider before they try to replicate the model. If you missed it, last year we released a major paper about considerations in public-private partnerships. We did not discuss LanCity Connect, but many of themes apply.Read the transcript of the show here.We want your feedback and suggestions for the show-please e-mail us or leave a comment below.This show is 29 minutes long and can be played on this page or via iTunes or via the tool of your choice using this feed.You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.Thanks to Break the Bans for the music. The song is Escape and is licensed under a Creative Commons Attribution (3.0) license.

Virginia's Roanoke Valley Opens Fiber Access – Community Broadband Bits Podcast 221

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Having few options for high-quality telecommunications service, Virginia's Roanoke Valley formed a broadband authority and is building an open access fiber-optic network with different options for ISPs to plug-in.

In addition to being our guest on Community Broadband [no-glossary]Bits[/no-glossary] episode 221, Frank Smith is the Roanoke Valley Broadband Authority CEO and President. We discuss their various options for ISPs to use their infrastructure and the various services their network is providing, including access to conduit and dark fiber leases. We also discuss why they formed a state authority to build their carrier-grade network.

Though they have had some pushback from incumbents – something Frank seems unphased by in calling the Authority “the new kid on the block” – they have built local support by building relationships with local organizations like Blue Ridge PBS.

Read all of our Roanoke Valley Broadband Authority coverage here.

Read the transcript of the episode here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is “Bodacious.”

Whip City Fiber Expanding – Community Broadband Bits Podcast Episode 205

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Last month we wrote wrote about the Whip City Fiber Pilot project in Westfield, Massachusetts expanding and this week we interview two people from Westfield Gas & Electric about the effort. Aaron Bean is the Operations Manager and Sean Fitzgerald is the Key Accounts and Customer Service Manager.

We discuss their pilot project, how they structured the services and pricing, and integrated the new telecommunications services into the municipal utility.

We also discuss whether the lack of a television option is limiting interest from potential subscribers and how they are picking the next locations to expand the network.

The sound effect we use in the intro is licensed using creative commons. We found it here.

Read the transcript from this show here.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 18 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is “I Know Where You've Been.”

More Details on the Northwest Open Access Network – Community Broadband Bits Episode 164

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Just a few short weeks ago, we interviewed Dave Spencer, the Chief Operating Officer for the Northwest Open Access Network (NoaNet) in Washington. We offered a good overview, but got some requests for more details so Dave returns this week for a more focused discussion in episode 164.

We discuss the specific services that are available and how the retail service providers access them as well as NoaNet's enlightening approach to peering so its service providers have the benefits of low cost, high quality Netflix videos, as an example.

We also discuss the legal status of NoaNet as a nonprofit municipal organization. Finally, we discuss the other services that NoaNet makes available and how some of the fees are structured.

Read the transcript for this episode here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below.

This show is 23 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to other episodes here or view all episodes in our index. You can can download this Mp3 file directly from here.

Thanks to bkfm-b-side for the music, licensed using Creative Commons. The song is “Raise Your Hands.”

Tennessee Town Tullahoma Tells us Why They Built a Network – Community Broadband Bits Episode #54

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For our 54th episode of the Community Broadband [no-glossary]Bits[/no-glossary] podcast, we are back in Tennessee to interview Brian Skelton, General Manager of the Tullahoma Utilities Board. They built the network in 2008 and have weathered the tough economy, meeting the business plan while greatly benefiting the community.

This is a particularly content-rich interview, covering the importance of non-gimmick pricing, benefits to schools, local programming, and why they decided to become a gigabit community.

They haven't increased prices of the Internet or telephone service even though they have increased speeds five times for subscribers and added new telephone features. Despite facing tough competition and deep discount pricing, Tullahoma has experienced extremely low churn, which itself is a sign of how valued the service is. You can read our historic coverage of Tullahoma here.

Read the transcript from this show here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 30 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Billy Ray, Community Broadband Pioneer, Joins us For Community Broadband Bits #33

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Glasgow was a true pioneer in community owned broadband networks, starting with its own cable plant in the 1980s. Billy Ray, CEO of Glasgow Electric Plant Board, has been an inspiration for municipal broadband networks — one can't dig into the early history of LUS Fiber in Louisiana without running into something from Billy Ray, for instance. Glasgow's network has been a tremendous success, resulting in tens of millions of dollars of benefits to the community.

In our interview, we discuss the [no-glossary]bitter[/no-glossary] legal fights of the early years as Glasgow built its own cable network and eventually began offering Internet access. Additionally, we discuss the important role of these information networks in creating more efficient (and less costly) electrical systems — an incredibly important implication that does not get enough coverage.

Given the extraordinary history of Billy Ray and Glasgow EPB, we hope this will be the first of several conversations exploring that community. You can read more from Billy Ray on his blog.

Read the transcript from our call here. Also, we created a video on Glasgow called The Birth of Community Broadband.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 27 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Find more episodes in our podcast index.

Thanks to mojo monkeys for the music, licensed using Creative Commons.

Community Broadband Bits 26 – Josh Wallace, Palo Alto

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This week, Josh Wallace from the City of Palo Alto Utilities joins us to talk about the City's dark fiber network for episode 26 of the Community Broadband [no-glossary]Bits[/no-glossary] Podcast. Josh describes how the dark fiber network connects businesses, offering incredibly high capacity connections at affordable flat rate pricing.

The utility charges an upfront fee to make a dark fiber connection, which means that nearly all the ongoing revenues are net income. It is a very good business to be in, both for the utility and local businesses that would have to pay much more for their connections if the City did not offer the dark fiber option.

Despite its success in dark fiber, Palo Alto is not poised to offer any lit services — which would dramatically increase the potential number of customers. The main reason appears to be the difficulty of competing with the nation's largest cable company, Comcast. Its massive footprint allows Comcast to engage in predatory pricing and other anti-competitive tactics to ensure competitors have a miserable life. Though some cities, Chattanooga especially, have done very well competing against Comcast (one of the nation's most hated corporations year after year), other communities are simply unwilling to engage in what can be a brutal fight.

Read the transcript from this episode here.

We want your feedback and suggestions for the show – please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 19 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can download the Mp3 file of this episode directly from here.

Find more episodes in our podcast index.

Thanks to mojo monkeys for the music, licensed using Creative Commons.